Tremegisto Support
Phone support
Operational
Telephone availability of our helpdesk
Email support
Operational
Availability via email
Support via ticket system
Operational
Availability of our ticket system
Managed Services
Business Cloud
Operational
IaaS
Operational
Managed Endpoint
Operational
Managed patch management and antivirus solution
Managed Wireless Solution (MWS)
Operational
Tremegisto Monitoring Service (TMS)
Operational
Managed DNS
Operational
Webhosting
Operational
Email services
Operational
Internet Access Service
Operational
SEPPmail Cloud
Operational
Managed Backup
Operational
Virtual datacenter (VDC)
Operational
Duo
Operational
Duo multi-factor authentication
Domain Robot
Operational
Domain registration service
Managed devices
Operational
Maintenance and Issues of Managed Devices
External providers / third-party services
Microsoft/Office 365 services
Operational
Peoplefone services
Operational
Cyberlink services
Operational
Swisscom services
Operational
Init7 services
Operational
Sunrise services
Operational
METANET services
Operational
CloudFlare services
Operational
Data centers
Data center TC1
Operational
Data center location Zuerich TC1
Data center VDC1
Operational
Data center location Rümlang VDC1
Data center VDC2
Operational
Data center location Lupfig VDC2
Maintenances
Server maintenance
ScheduledCustomer systems with an active server maintenance contract are maintained on the third Thursday of each month. During maintenance, the systems are unavailable from 9:00 PM to 2:00 AM. We kindly ask you to log out of the systems before the maintenance window begins.
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